Accessibility Statement

General Information on Accessibility in Maritime & Merchant Bank’s Digital Services

This page provides information about accessibility in Maritime & Merchant Bank’s digital services. It is important to us that our solutions are accessible to all our customers. We work continuously to improve accessibility and to ensure that our services can be used by everyone, regardless of individual needs.
To ensure a high level of accessibility, we have assessed our digital solutions both internally and with support from external experts and suppliers, with the objective of meeting Level AA of the Web Content Accessibility Guidelines (WCAG) 2.2.
If you experience any issues accessing information, you are welcome to contact us — see Section 6 below.

ACCESSIBILITY STATEMENT

1. Introduction

Maritime & Merchant Bank is committed to ensuring that our digital services are accessible to all users, including individuals with disabilities. We are continuously improving the usability and accessibility of our platforms in accordance with the EU Accessibility Act and WCAG 2.2 Level AA.

2. Scope of this Statement

This statement applies to the following digital services:
www.innskudd.mmbank.no
Online banking
Digital self-service solutions (e.g., onboarding/becoming a customer)
Electronic documents and printed materials

3. What We Have Done

We have implemented a number of measures to improve accessibility on our website and digital platforms, including:
Keyboard navigation for key functions
Compatibility with screen readers
Options for adjusting text size
Clear structure with headings and sections to support easy navigation

4. Compliance Status

Our solutions are, with the exception of the known issues listed below, compliant with WCAG 2.2 Level AA and EN 301 549. We are actively working to address the following:
Missing alternative text on some images
Insufficient colour contrast in certain elements
Partial lack of keyboard navigation support in older components

5. Improvements and Future Measures

We have initiated the following efforts to improve accessibility:
Ongoing accessibility testing
Training of development and testing teams in accessibility
Integration of accessibility into design and development processes (“accessibility by design”)

6. Feedback and Contact

If you experience any accessibility issues on our platforms, or if you have suggestions for improvements, please contact us:
Email: info@mmbank.no
Phone: +47 22 39 83 70
Address: Maritime & Merchant Bank, P.O. Box 1494 Vika, 0116 Oslo, Norway